
Your privacy and data security are extremely important to us.
At IonEdge, a brand owned by TechMech Electrodynamics India Pvt. Ltd., we are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Our privacy framework is built on trust, legality, and an unwavering commitment to digital security.
Understanding the types of information we process
| Category | Details |
|---|---|
| Personal | Name, Phone, Email, Location, Service History |
| Technical | IP Address, Browser Type, Device ID, Cookies |
| Transactional | Purchase History, Order Status (No Card Data Stored) |
| Communication | Enquiry Forms, Support Chat, Feedback |
Order Fulfillment: To process and deliver your IonEdge devices and accessories.
Support: To provide technical assistance and warranty services.
Security: To monitor and protect our website from fraudulent activity.
Personalization: To tailor our content and offers to your health goals.
We use cookies to enhance performance and analyze site traffic. This helps us understand which technologies you find most interesting. You can manage cookie preferences via your browser settings at any time.
We never sell your data. Information is only shared with authorized logistics partners, payment gateways, and technicians required to fulfill your request, or when legally mandated by Indian authorities.
We employ SSL encryption, secure firewalls, and strict access controls. Only authorized employees with specific "need-to-know" access can interact with your sensitive information.
End-to-end data transit
Protected Cloud Infra
Continuous monitoring
We are not responsible for the privacy practices of external websites linked from our portal. Browse at your own discretion.
IonEdge does not knowingly collect data from children under 13. If discovered, such data is immediately purged from our systems.
Data is retained only as long as required for legal compliance, technical maintenance, or active customer service cycles.
Request a copy of your data
Update inaccurate info
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We may update this policy periodically to reflect changes in our practices or for legal reasons. Significant changes will be communicated via email or website alerts.
+91 7292036288
sales@ionedge.in
TechMech Electrodynamics India
Pvt. Ltd.
Delhi, India
Legal Disclaimer
This policy is governed by the IT Act of India and other relevant data protection laws. Information provided is accurate to the best of the company's knowledge. By continuing to use this website, you acknowledge and agree to the terms outlined in this Privacy Policy.