A brand owned by TechMech Electrodynamics India Pvt. Ltd.
Privacy Policy
Your privacy and data security are extremely important to us.
Transparency Matters
At IonEdge, a brand owned by TechMech Electrodynamics India Pvt. Ltd., we are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Our privacy framework is built on trust, legality, and an unwavering commitment to digital security.
Data Intelligence & Collection
Understanding the types of information we process
| Category | Details |
|---|---|
| Personal | Name, Phone, Email, Location, Service History |
| Technical | IP Address, Browser Type, Device ID, Cookies |
| Transactional | Purchase History, Order Status (No Card Data Stored) |
| Communication | Enquiry Forms, Support Chat, Feedback |
Web Forms
Cookies
Purchases
Support
Purpose of Data Processing
Order Fulfillment: To process and deliver your IonEdge devices and accessories.
Support: To provide technical assistance and warranty services.
Security: To monitor and protect our website from fraudulent activity.
Personalization: To tailor our content and offers to your health goals.
Cookies & Tracking
We use cookies to enhance performance and analyze site traffic. This helps us understand which technologies you find most interesting. You can manage cookie preferences via your browser settings at any time.
Sharing Disclosure
We never sell your data. Information is only shared with authorized logistics partners, payment gateways, and technicians required to fulfill your request, or when legally mandated by Indian authorities.
Military-Grade Security
We employ SSL encryption, secure firewalls, and strict access controls. Only authorized employees with specific "need-to-know" access can interact with your sensitive information.
Encryption
End-to-end data transit
Secure Servers
Protected Cloud Infra
Regular Audits
Continuous monitoring
Third-Party Links
We are not responsible for the privacy practices of external websites linked from our portal. Browse at your own discretion.
Children's Privacy
IonEdge does not knowingly collect data from children under 13. If discovered, such data is immediately purged from our systems.
Data Retention
Data is retained only as long as required for legal compliance, technical maintenance, or active customer service cycles.
Your Control & Rights
Access
Request a copy of your data
Correction
Update inaccurate info
Deletion
Request to be forgotten
Opt-Out
Withdraw marketing consent
Policy Updates
We may update this policy periodically to reflect changes in our practices or for legal reasons. Significant changes will be communicated via email or website alerts.
Privacy Enquiries
+91 7292036288
sales@ionedge.in
TechMech Electrodynamics India
Pvt. Ltd.
Delhi, India
Legal Disclaimer
This policy is governed by the IT Act of India and other relevant data protection laws. Information provided is accurate to the best of the company's knowledge. By continuing to use this website, you acknowledge and agree to the terms outlined in this Privacy Policy.